Question 1

How much does it cost to get started?

Accepted Answer

Zero. We provide the equipment, installation, stock, and maintenance completely free of charge. There are no hidden fees or monthly rental charges for eligible sites.

Question 2

Do I have to sign a long-term contract?

Accepted Answer

No. We are committed to earning your trust every day. Our contracts are flexible and can be terminated at any time if you are not entirely satisfied with our services. However, we can establish formal contracts if your organization requires them.

Question 3

Can we choose the products contained in smart refrigerators?

Accepted Answer

Of course. We work with you to create a menu tailored to your establishment's preferences. From healthy snacks and sparkling water to must-have classics, we customize the selection to your needs. In addition, each smart refrigerator features a QR code sticker, allowing customers to order specific products directly.

Question 4

How often are smart refrigerators restocked?

Accepted Answer

We use remote monitoring technology to track stock levels in real time. This allows us to proactively replenish refrigerators before products run out, typically visiting sites 1 to 3 times per week depending on the volume.

Question 5

What happens if a smart beverage dispenser breaks down?

Accepted Answer

One of the main advantages of smart beverage dispensers lies in the reduced number of mechanical parts compared to traditional vending machines (no coils, motors, or drop sensors that can jam). This gives them exceptional reliability. In the event of a problem, our systems alert us instantly so we can intervene the same day.

Question 6

What payment methods are accepted by smart refrigerators?

Accepted Answer

Our modern equipment is 100% cashless for greater speed and security. We accept contactless payments with Apple Pay, Google Pay, and Samsung Pay, as well as all major credit and debit cards.

Question 7

What happens if a customer is billed but does not collect their item?

Accepted Answer

Our smart refrigerators are self-service, so you only pay for what you take. If you take an item but change your mind, simply put it back before closing the door and you won't be charged. If you have any billing issues, you can scan the QR code on the smart refrigerator to request an immediate refund.

Question 8

How to prevent theft?

Accepted Answer

Our smart refrigerators use sophisticated active artificial intelligence to precisely track stolen items. The door unlocks only when a payment method is presented, and the transaction is automatically completed when the door closes.

Question 9

Are smart refrigerators energy efficient?

Accepted Answer

Yes. We use modern Energy Star certified equipment, with LED lighting and high-efficiency refrigeration systems, to minimize energy consumption and operating costs.

Question 10

How much space do I need?

Accepted Answer

Our standard modern smart refrigerators require approximately 76 cm wide by 76 cm deep and a standard electrical outlet. We also offer more compact models for smaller spaces or double models for high-traffic areas.

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