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FAQ
- 01Zero. We provide the equipment, installation, stock, and maintenance completely free of charge. There are no hidden fees or monthly rental charges for eligible sites.
- 02No. We are committed to earning your trust every day. Our contracts are flexible and can be terminated at any time if you are not entirely satisfied with our services. However, we can establish formal contracts if your organization requires them.
- 03Of course. We work with you to create a menu tailored to your establishment's preferences. From healthy snacks and sparkling water to must-have classics, we customize the selection to your needs. In addition, each smart refrigerator features a QR code sticker, allowing customers to order specific products directly.
- 04We use remote monitoring technology to track stock levels in real time. This allows us to proactively replenish refrigerators before products run out, typically visiting sites 1 to 3 times per week depending on the volume.
- 05One of the main advantages of smart beverage dispensers lies in the reduced number of mechanical parts compared to traditional vending machines (no coils, motors, or drop sensors that can jam). This gives them exceptional reliability. In the event of a problem, our systems alert us instantly so we can intervene the same day.
- 06Our modern equipment is 100% cashless for greater speed and security. We accept contactless payments with Apple Pay, Google Pay, and Samsung Pay, as well as all major credit and debit cards.
- 07Our smart refrigerators are self-service, so you only pay for what you take. If you take an item but change your mind, simply put it back before closing the door and you won't be charged. If you have any billing issues, you can scan the QR code on the smart refrigerator to request an immediate refund.
- 08Our smart refrigerators use sophisticated active artificial intelligence to precisely track stolen items. The door unlocks only when a payment method is presented, and the transaction is automatically completed when the door closes.
- 09Yes. We use modern Energy Star certified equipment, with LED lighting and high-efficiency refrigeration systems, to minimize energy consumption and operating costs.
- 10Our standard modern smart refrigerators require approximately 76 cm wide by 76 cm deep and a standard electrical outlet. We also offer more compact models for smaller spaces or double models for high-traffic areas.
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